FAQs
What are your product prices?
Our products are priced to reflect luxury quality while remaining accessible. Prices vary by product and are listed on our website www.florellines.com.
Do you offer delivery services?
Yes, we offer nationwide delivery across Pakistan.
Where are your cosmetics made?
All Florellines products are made in Turkey, China, and Korea at state-of-the-art facilities, following global quality standards before being imported to Pakistan.
Are your products original and authentic?
Absolutely. Florellines is an original luxury makeup brand, and all our products are 100% authentic.
Do you offer any discounts or promotions?
We occasionally offer exclusive promotions, bundles, and seasonal offers. Follow us on social media for updates.
Are your products safe for sensitive skin?
Yes, our products are dermatologically tested and suitable for most skin types, including sensitive skin.
How can I place an order?
You can place your order through our official website, social media platforms, or by calling our UAN number 03041110674.
What payment methods do you accept?
We currently accept Cash on Delivery. Other payment methods will be introduced soon.
How long does delivery take?
Delivery usually takes 3–5 business days within Pakistan, depending on your location.
Do you have a return or exchange policy?
Yes, we accept returns or exchanges for damaged or incorrect items. Please refer to our Return Policy for full details https://florellines.com/pages/exchange-policy.